
How much is the deposit/retainer fee to hold the date and what is the payment process?
$200 non-refundable* deposit and a signed contract to hold the date. Date will not be held tentative for any reason and
will be open to anyone until a deposit and signed contract is given. After you sign the contract you may either make
payments or pay the day of. The final full balance is due on the day of. Check, money order or cash accepted. I do not
accept credit at this time. If final balance is not paid after I took the photos, penalty interest will accrue after 6 months
after your wedding date and no photos will be given until it is paid in full and cleared.
What is the process, do I have to meet with you and how many times?
I leave it completely up to the couple. It's usually about 50/50. I hear all the time "we did it because that's what everyone
else does". :) The average is one meeting total and either phone or email updates.
The world is changing everyday with technology and it has become even more accessible for emailing and phone calls. If
we meet it is mainly for your comfort, not necessarily mine, as I feel confident in my work. I love to meet the couples but
in most cases a lot of couples are either out-of-state or have such a busy schedule between planning and work demands
that it is very hard to meet. I understand this and try my best to keep my website up-to-date with all my latest work and
information. I also have many examples out there and am willing to send even more over email. The photos you see online
will be much like the photos you see in person and they print at great quality just as you would see them in an album.
I do believe in chemistry and it is very important to feel comfortable with your photographer. So if you prefer to meet,
that's OK, and if you don't, that's OK too. Either way is fine with me. We can do everything over the phone, email or in
person, or all of the above.
I do not meet at an off location outside of my home office because I have many expensive albums and I prefer to avoid
putting them in different weather conditions and plus I have a dvd slideshow to present as an option or reference.
Do you offer discounted prices for off-season weddings or Friday or Sunday weddings?
I do not offer discounts or specials as my pricing is based on time consumed.
Do you hold wedding dates tentative?
No. First come first serve.
But if person #1 contacts me about a date and seems truly interested or sets up a meeting and then person #2 contacts
me about the same date around the same time... I will ask person #1 first to see if they want first chance but that's the
only opportunity at that point. Please realize that I get a few each month that say they are sure and then I never hear
from again or set up a meeting then don't show so I don't have much of a waiting period. The only sure way is a deposit
and a signed contract to hold the date. As a side note, I never like to say "I have another person interested in your same
date" because it sounds like a sales gimmick to me, even though it happens ALL the time.
For weddings - What do you cover?
Each wedding is different, I work around your event. See Package details
How long do you stay at the reception?
I make sure to get all the main events. I'll work with your DJ or band to know when the events are occurring. Such as the
first dance, cake cutting, bouquet toss, guarder throw and any other special events. I also get table shots (when I can,
sometimes guest are dancing or socializing, in that case, I try to do couple shots), decor, as well as free-style dancing and
group dances. I usually stay until the point when I covered all photos and I will touch-base with you before I leave.
Do you cover the Groom getting ready too?
Primarily getting ready coverage is with the Bride (if wanted) but if the Groom is at or near the same location as the
bride, then I will cover the Groom getting ready too. If the Bride & Groom are in two different locations far from each
other, I recommend that you add on a second photographer to your package (for an additional $500) if you definitely want
full coverage of the Groom getting ready.
How long have you been doing photography, particularly weddings?
Weddings: Since 2003, I started part-time and then went full-time a couple years from there. I recently left my day job to
focus all of my time on it during the main season.
Photography in general: I'd say since about 1994 when I started doing amateur photographer with my best friend when we
were teenagers. After that I did some family photography for friends. Then I went to collage at Sage College of Albany for
two years. There I majored in Graphic Design and took a photography class in B&W Photography where I did the old
manual camera, film, film processing and dark room processing. From there I started a career at a local insurance company
doing internal event coverage in photography and designed their monthly publication. I also did employee studio photos
and did some web design work there as well. When they switched my role there I moved on to a local newspaper job
where I only did ad design. But also during this time I did weddings full time as well. Now I only do photography as a full
time business. To see more of this story, visit: Ordinary Us
How many weddings have you done?
So far, over 120 and growing.
Do you cover the rehearsal?
No. If you absolutely want coverage, it's $750 additional added to any package up to 3 hours, given that the additional
date is open. This is because it takes another night of coverage that I could have booked another wedding at regular
price. Now that this is my only source of income, I have to consider this factor. If I cover a rehearsal, I will only use one
camera and you may not get the test shots and/or they may not be processed.
Please feel secure that I am able to handle all lighting and environment situations. If the wedding officiator has direct
questions for me, please have them contact me directly at (518) 338-3333.
You seem to have a journalistic approach, do you take traditional formal portraits?
Yes. My strongest is a journalistic candid approach but I do formals as well. I don't make you pose so much that you
become uncomfortable, then it can look painful and show in photos. I take a more natural approach. If you are looking for
lots of formals and want to invest time, please include at 1 hour for formal time. See more formals.
Can I upgrade or change to a different package?
Yes. If you signed up with the Daisy package and then decide after you want a slideshow or album, just let me know and
we'll adjust the price and I'll need to get your album cover choice and/or details about the slideshow music. Past
customers and/or family members are welcome to order an album as well at any time.
Are there any hidden fees?
No and I include tax in my price. Any cost changes that could occur would be if your location changed to a completely
different area over one hour and thus you will get charged additional travel.
Do you have a limit on how many photos you take?
No limit.
But realize that each wedding/photoshoot is different. It varies depending on photogenic qualities and comfort, as well
as how many events you have planned and how long your wedding is.
How many photos do I end up with?
For weddings - approx. 2 DVDs or 8-10 CDs, this equals out to be approx. 900-1,200 photos, possibly more.
For family/children/engagement/senior portrait photography - approx 1-2 CDs, this equals out to be approx 80-200 photos.
Do you offer online viewing?
Only previews on my website. Not the programs that allow you to sign in and order. We have many reasons why we do not
offer this; you own them and can upload your photos of choice to a program of choice and share with family; it saves all
parties in cost; the amount of photos I take makes this practically impossible.
choice of how you want it.
How many images are processed?
Usually I end up processing most of them. Basically all those that need it. I determine per event, per lighting situation,
per couple, per circumstances. In the end all photos should be print-ready unless otherwise requested.
Do you fix blemishes?
Yes, I fix blemishes for the bride and groom in most the photos if needed, especially portrait formals and it is included
with your package. I will fix other family or friends at an additional cost. It does not cover moles, freckles, scars or any
natural blemishes unless otherwise asked before the photo processing. If you have a specific blemish question, please ask.
Are black & white and artsy versions included? Like the bouquet in color accent, rest in black & white style?
Yes, some are and they are included at no extra charge. I use my best creative judgement to convert the ones I feel
would look great in grayscale/b&w/sepia. I take all photos in color digital and usually keep the original version by doing a
"save as" into a b&w. Same goes for the artsy ones. So you have a choice between them all. If you find later that I didn't
covert one that you'd like to have in black & white, let me know and I will do so for you. There are many programs and
photo labs that can do it for you as well.
What happens with dark churches that don't allow flash photography?
Always ask if your photographer can use flash photography or if the person marrying you allows it. It sometimes is personal
preference or building preference. Then let your photographer know before you hire them. Whether it be inside a church
or not, this can be a hard task. Sometimes it is just not allowed during the Ceremony but is allowed while walking down
the aisle entering and exiting.
If the answer is a solid no, it might be possible to "stage" a reenactment once the official ceremony is over. Most are not
into this idea or have no time if a Mass is coming in after. I personally don't prefer this option because you lose the
real-ife version and you lose the emotion of the moment and guest won't be seated anymore.
Some don't allow photography at all and you will have no record of your Ceremony. But it's better to know this all in
advance and agreed upon for all parties involved.
I have a friend or family member taking photos at the wedding too, is that OK?
I don't mind as long as they DO NOT: jump in front of me, push me aside, make loud noises during the ceremony, become
a distraction or try to take charge. I suggest no more than two others taking photos with large camera equipment. It's
best if they DO NOT stand in the isle. Most of the time I am trying to get a full photo of the crowd and the whole
ceremony, so it can look awkward from a distance if someone is standing in the center, as well as when you are walking
down the isle. It can also take the attention away from the bride and groom.
If you decide to have others with camera or video equipment during any event, remember that they may be in the
photos. I will do my best to avoid them and work around them but it is not always possible. The end result might be that
they are directly in the way, so make the choice and be aware of the end result. See example.
Just as I am a professional, please be sure they act as a professional and let them know this before the wedding. I know
that I am usually in the isles, but I am the main photographer and you are paying for the photos I capture. Have them
check with the officiator, priest or paster before hand because some have restrictions that everyone has to go by
including me. Sometimes the officiator thinks they are with me and therefore it can reflect on my business, in turn,
making it harder to work at that location again if they do not follow the rules.
Also, I have seen many times that some people take change too much. Such as, I see them taking table shots at the
reception of the guests. I don't mind except for when it's before me and then they look at look like I should be doing it.
There is many reasons I don't do the table photos right away. I go for the detail photos first, the cake, the center pieces,
etc. Most of the time it's when guests are eating which I do not take photos of people eating, I wait until before or after.
Then, by the time I get to the table they either don't want the photo or think it was already taken and are reluctant to
do it again.
Extra flashes do not bother me or my camera and can actually make for some really creative photos if it does catch
another's flash. In rare cases it can be too much light or cause red-eye but otherwise it should be fine. I also take turns of
letting you look at each camera so that your eyes are always on me or whom ever is taking the photo. I prefer to get the
first shot. Sometimes on a very limited basis, I will take cameras owned by others that are handed to me when they want
to be in the photo but taken on their camera. But I leave that decision up to you and don't discourage or encourage it
one way or another. In the end, the more photos the better, never know what they can capture!
Do you mind a videographer?
I don't mind and will do my best to work with and/or around them. Remember the smaller the area the harder it is for me
to avoid going in front or avoiding them being in the photos and visa versa. Also, having a videographer means I cannot
get as close to you as I may like (which I try use the telephoto lens for). I may be off center because I agree they should
be centered with a tri-pod and I will be beside them for most. Lastly, I may not get some creative angles as I normally
would because of the limited access and photo opportunities while working around them, especially during ceremony. I
usually have no problems because in most cases, we communicate with each other constantly throughout the day.
Do you offer "coffee table" albums or "custom designed" storybook albums?
Yes! We also do traditional albums. See my prices and wedding package options for all details and choices.
Do you choose the photos for the 12x12 album in the Tulip and Jasmine package?
Yes. I choose the photos initially of the main events but you can change them out easily with your own choices once you
get it. They are standard sizes or easily cut into the sizes to fit the album mats. Couple reasons why: I take so many it's
tough to choose and the extra time would cost more due to more meetings, etc. This way it's more cost effective for you
and you may take your time to decide.
Do you offer proof albums?
Yes, as an added package option. Includes 200 random photos from each event at your wedding (4x6 prints) available to
any package for an additional $200. White or Black. This is different from the package album or parent album.
See a photo of the proof albums.
How long does it take to get my photos after my event?
Approx. 10-14 weeks as high resolution images on data storage DVD, with photo release. CD's are available only if
requested. In the holiday months, such as Thanksgiving and Christmas, it may take an additional couple weeks. Usually
the weddings that are most affected by this are from October to December. If you have special requests, such as blemish
touch ups, it also may take longer.
Are the photos, DVDs, CDs or Slideshows discs Copyright protected?
No. You are free to make copies on your own for yourself or family and friends. We allow this because no matter what,
Out of the Ordinary is the original artist and they are legally still copyright protected to us and our business name. It
would be wrong for another photographer or person to take the credit for my work and in that case Out of the Ordinary
still own and hold the original artist rights. But as far as the photo data disc copies you get - it's your day, not mine, so
we believe you should have full access to them just as we would want. We offer additional copies at an extra charge per
storage disc. We recommend you make copies or professional prints and put them in a safety deposit box.
What is a photo release? And do I get a photo release with my photos?
A photo release is a sheet of paper with a statement, with my signature as the photographer, that you own the photos
until eternity. You may have to show this when you are getting prints of the photos I took. Most online places that you
order from won't request one but if you take the photos to a local store or photo lab for prints, they may ask to see it as
your photos will be considered professional. Not all photographers give a release or allow you to copy the photos, so if
you don't have a release it is considered illegal to copy them. Think of it in the same way as artwork or a painting with
copyrights. Only we allow you to do as you wish, you own them.
Yes. You will get a release stating that you own the high quality resolution photos to make prints, enlargements, projects,
albums, manipulate, share, all the things you would do as if you took the photos yourself (except claim them other than
Out of the Ordinary or Holly Greene as original artist). I still have the right to use them for examples of my work, display
or advertisement purposes online or print.
What if I don't want to be online or used as advertisement on your website or in print?
No problem, just let me know and state it on the contract.
What cameras do you use and how large are the images?
I have 3 Canon EOS Digital Rebels. The higher the megapixel the better. My new main camera is (coming soon! - a Canon
EOS Rebel at 12 mp)! Second camera is a Canon EOS Digital Rebel XTi at 10.1 mp and my emergency back-up camera is a
Canon EOS Digital Rebel XTat 8.0 mp. All produce great quality images for prints as large or larger than a 30x40 inch poster
size.
I'm a professional photographer too, are you comfortable with that?
Yes. I am confident in my work and I have no disposition.
If you are a professional photographer or graphic designer and understand how to use RAW images and prefer to have
them, please ask, otherwise I take them in jpg format because most do not have the sufficient programs to convert the
files properly.
Is wedding photography your only job?
Yes. Although in the winter/early spring months, if things are slow, I may get a seasonal job.
Do you have a studio?
We do not have an official studio - yet. We just bought our house two years ago and plan on finishing a studio by
late-2011. Starting Jan. 2010 I will not be offering photoshoots in my home. See more on this announcement.
What are your hours?
I am available basically 7 days a week. I check email every day and we try to answer all phone calls from 9am-9pm, except
during photo sessions or meetings. I usually work around my husband's schedule and he does shift work. So if he has a day
off mid-week, sometimes I will take one of those days off. But I at least try to check email.
Do you do engagement or couple photo sessions? See engagement photos.
Yes, an engagement photo session may be added to a wedding package of choice at any time for an additional $150
(within 30 miles from Fort Edward, NY 12828). If you do not sign up with a wedding package it is separate at $225. It works
much like the other photo sessions, it is an about 1.5 hrs long and you will own 80-200 photos on CD with a photo release.
Dates will be agreed upon by all parties and would be best scheduled at least 3 months before the date of your wedding.
Rain date? - No problem, we can reschedule for a better day. Think of creative ideas inside and outside such as: the place
you met or a place that is special to the both of you, as well as barns, fields, historic areas, parks, fences, steps, gates,
benches, or even your own home.
What is your take on someone as young as you? Also compared to someone who has done tons of weddings vs. you at a
lower amount?
At 30 I'm surprised to still get this question but I do look and sound younger than I am.
I believe that the younger you are, the more apt you are to having fresh ideas or try new things. Yes, experience counts,
that's very true. But you can't replace that newly made cutting edge creative feel. Think of it this way, the less weddings,
the less redundant and boring same ol' same ol' shots. I believe in taking traditional photos, but with a creative twist!
Who else will get you up in a tree, lol, only if you want to of course! Plus, wouldn't you want someone with more energy?
As of Dec. 2008 I've done over 80 weddings but it feels like a whole lot more. Considering too, I've been doing
photography for over 10 years. First as an event photographer and now doing weddings for about 4 years (with 3 of those
years being full-time as weddings).
Have you ever had a bridezilla?
Bridezilla - 2.5
Groomzilla - almost
Momzilla - 0
Dadzilla - 0
Mother-in-lawzilla - 1
Father-in-lawzilla - 0
What wording is on your contract?
"By completing this form you are agreeing to let Out of the Ordinary/Holly Greene, the right to use images and/or
reproductions from this project/event for display (website or print), advertising or competition purposes without further
consent or payment to the participants unless otherwise specified in this agreement. If serious illness, accident or
equipment failures of no control occurs before, during or after, Out of the Ordinary/Holly Greene cannot be held liable for
damage or loss in the event the service fails to comply with the terms of this agreement. The services liability is limited
to the refund of the deposits paid and the undersigned shall indemnify, and hold Out of the Ordinary/Holly Greene
harmless from any and all claims, damages, costs, liabilities and expenses. Out of the Ordinary should be notified of
cancellations at least three months verbally prior to event for reimbursement of deposit. Additional travel fees paid will
not be refundable. Wedding date is not guaranteed until deposit and signed contract are received. It is the sole
responsibility of those who sign to have written requests of any specific photographs desired before the event. Out of
the Ordinary will not be held liable for any missed group photos and will do their best in getting all photos of wedding
party, family and guest willing to participate and be photographed with or without the bride and groom unless agreed
upon or requested otherwise."
On your contract it states - "If serious illness, accident or equipment failures of no control occurs before, during or after,
Out of the Ordinary cannot be held liable for damage or loss in the event the service fails to comply with the terms of this
agreement." - What does this mean?
Like all contracts both parties should be protected. Obviously this is an extreme statement but we are also humans. If
something bad does occur, this ensures you of getting a complete refund of anything paid up until that point including
the deposit.* I will do my absolute best in any way, shape, or form to be there. The only thing stopping me is a tragedy. I
will do my best to find coverage but just like life, there are no guarantees. As far as equipment failures I always have
updated equipment and 2 backup cameras each with separate cards. I purposely use smaller storage flash cards and this
ensures that I switch them out regularly so I have a constant flow. This way, in the extreme case of a corrupted card, at
least I'll have the majority of the day on all the other cards.
Do you have back-up photographers?
I like to think I have back-ups. I have about 5 photography friends that in an emergency I hope could be there for me as I
would be for them. But I cannot guarantee any certain person on any certain date because they also have a schedule, it
would be whom ever I could find that is creatively responsible as possible probably last minute on that date.
Why do you wait to sign the contract until after the bride and groom fill it out?
If I haven't received a deposit to hold the date, a contract alone is not a holding record for that date unless it is signed by
all parties. If I am sending a contract in the mail without a deposit, there is a possibility of confusion with details and
holding a date.
One time I had two contracts back for the same date with a miscommunication, one person changed their mind on a date
and if I had signed ahead of time, there is too much liability and only one date I can hold. I prefer to review all details
before signing the contract but a $200 deposit does hold the date you originally stated for at least one week for the
signing of the contract. If you would like a copy of the complete contract after you send it, please let me know and I'd be
happy to send you one.
Are wedding photographers and every image taken going to be absolutely perfect?
No. Photographers are human too. Any photographer you choose will have some faults. Weddings are not studio style, we
can't make every lighting situation perfect because we do not have the time, weddings move fast. We can however,
know how to do our job and adjust accordingly. Most of the time we are working in uncontrollable lighting situations.
That's why I always say, we are here to capture your event as it happens, not to cover every scenario perfectly or make
every single image publishing material. (although I try hard for this! :)
Keep in mind that not every photo is going to be the idealistic magazine style. Once you understand this, you'll see the
photos that do stand out. For example, bridal magazines only choose the best from each wedding submitted by
photographers or out source to an image library with models as subjects. Yes altogether they look fabulous, but it is not
all the same wedding or not real. Another way of putting it: not every person is going to look at your images the same
way you do. They may not know all the people or the feelings, not everyone would understand the Toast photo and how
much that means to you. Yes, I want to capture that emotion, but to expect that photo to be "the photo" will probably
not happen. But there may be a different one that you never thought of it being. That is the beauty.
One of the biggest complaints I hear from couples about wedding photographers is that they either did not get the
photos they wanted or it was not worth the money. Now I'm not talking about the most horrible disasters I hear about,
those are different. I'm talking about the general expected idea that every image should be magazine material, which is
not realistic. Part of this is speaking up ahead of time about what you want. As long as you review this, you understand
what your photographer offers and they try their best to commit to what they say, then that is what matters.
Professional enough?
Sometimes I think people get confused between me loving what I do and enjoying myself and unprofessionalism.
Lately I've been getting some ratings of 4 or 4.5 out of 5 that I am not professional enough. And I've decided that I'm not
going to take it too personal because it's not that a bad score and isn't it better to be a little less professional than to be
stiff and mean?
To answer this question rightly, I would like to ask these questions in return: What then do you define as professional for
a wedding photographer? Have you done the job yourself before, if so, how were you rated? And are you saying you want
a stiff mean pushy person instead? Many think this job is easy, and although it can be a humbling, beautiful thing, it is by
far not the easiest job out there. There are many behind-the-scene issues that I control that you don't see and it varies
per wedding.
Now granted I am very laid back, I try new things, I am not predictable in what I capture. There is no way to be
predictable because every wedding is so different. And if I wasn't enjoying myself in what I do and get involved, then
what is the point of doing what I do and being "Out of the Ordinary" in the first place? Wouldn't you hire someone who is
"ordinary" then?
I believe I am professional enough to be a wedding photographer and I also believe that everyone, including myself, has
room for improvement on anything, so I am open to critiques. And I am always learning along the way.
For example, in rare cases this happens but I'm no longer afraid to ask for you or someone there to help to control a tough
crowd for a group photo. It makes more sense because I do not know all their names. I used to struggle in the past with
this and not get a timely formal session done or any one good photo of the group. Sometimes I get adults that won't put
out cigarettes, run off, eat o'dourves, drink alcoholic beverages, talk, move around, or won't try for a photo at all. So it's
hard to get a photo with all of these factors.
If it is an uncontrollable crowd, then who do you think they may listen to more? The bride and groom or a complete
stranger with a camera? I say the bride and groom because hopefully they respect that it's your day. And it works so we
can all move forward, rather than me running around trying to control something I cannot. Which scenario looks more
professional to you?
My response is this, if you want someone who is snooty in the corner that barely moves to get a shot, then I am not your
person.
If you want your photographer to get subjects to smile by lightening up the situation, someone that speaks up and tries
new ideas, someone that will be honest with you and if you don't mind an artistic personality around, then yes, I am the
suitable person to capture your wedding. Simple as that.
Lastly, if you still are unsure and can't put trust into others doing the best they can at their profession - job shadowing is
a great tool.
Feature: The awkward food conversation.
Where do I seat the vendors? Do I supply them a meal? If so, when?
Short version:
Please seat me at a table for two off to the side away from guest but so I can still get to the dance floor if need be
(preferably near an open outlet) This way I have a place for my cameras and a seat to rest my feet. It's OK to seat me next
to other vendors. Most guest feel uncomfortable with me next to them unless it's a 25 or under guests amount. I don't
recommend letting it up to the venue to decide on their own, every wedding varies. Always ask the venue before hand
on what they have in mind for vendors. Please do not seat me at the main bride/groom guest table.
Got a question? Or one you think I should post?
Email me: holly@outoftheordinary.biz
Please feel free to give us a call and Holly or Jim Greene will be happy to help!
518-338-3333
*Some exceptions may apply, please contact me for further details. Everything is analyzed on a case-by-case basis. If
there are travel cost, a larger deposit/retainer fee may be needed up front due to booking a hotel ahead of time, etc.
Definition: JPG or JPEG (pronounced JAY-peg:) is a commonly used method of compression for photographic digital
images. JPEG is often considered to be a file format. JPEG is the most common image format used by digital cameras and
other photographic image capture devices; it is the most common format for storing and transmitting photographic
images on the World Wide Web.
Definition: Sepia or Sepia tone (pronounced SEEP-ia) is when an image color mode is saturated to a brown or rust color
hue. It's like black and white only it has a brown tint instead of grayscale. It tends to have an old fashioned rustic look.
Got a question? Or one you think I should post? Email me: holly@outoftheordinary.biz