What is the difference between DVDs, CDs, and Slideshows and how do they work?
If they are considered DVD storage discs, why doesn't it play in my DVD player?
Most computers in the past 4-5 years are able to read DVDs, so please check to see if your computer reads DVDs first.
DVDs and CDs work alike when they are used as storage discs where your files are listed as names when you bring them up
on your computer. We recommend DVDs rather than CDs because DVDs last longer and hold more. I am willing to do CDs,
upon request only, but the difference may be 2-3 DVDs compared to 15-20 CDs approx. This is because the images are
such high quality and we have no limit on the images we take and give.
DVD slideshows are different than DVD storage discs. Slideshows have low quality photos that are meant to look great on
TV but not as prints. Slideshows are offered in the Rose and Jasmine packages and work just like a movie which is set to
music but you cannot pull the images off of them. This is why we give separate storage discs when you sign up for one of
these packages.
Only some DVD players can play the storage discs on your TV, either way we don't recommend it because in most cases
they take a very long time to load. These high quality images are not meant for TV viewing. You may notice that images in
small amounts or lower resolution will probably play easier but most likely they are not comparable in size to what we give
you on your data discs.
You may print from the DVDs or CDs from home or at any location. Most stores and labs accept them (along with the
photo release.) You may order online, for example: walmart.com or shutterfly.com
Some stores even allow you to make images black and white and other options too!
Can I upgrade or change to a different package?
Yes. If you signed up with the Daisy package and then decide after you want a slideshow or album, just let me know and
we'll adjust the price and I'll need to get your album cover choice and/or details about the slideshow music. Past
customers and/or family members are welcome to order an album as well at any time.
Why do you leave some photos not cropped that look like they should be? Or what if I want me image cropped in closer?
This is actually quite simple and there are few reasons. The way I take the image or process the image after is so that can
have flexibility. 1. A 4x6 dimension is skinnier than an 8x10 dimension, same for 5x7 vs. an 11x17. When you get photos
developed at any lab, they either have to crop to fit the size you want or fit it closer. You never want a distorted image,
or at least from a design standpoint. Granted the closer you crop in on any photo, digital, scanned or film, the quality
goes down. 2. You can always crop later but you can never bring back what you cropped out. 3. Many online labs allow you
to crop as you wish before you order. So given that all print sizes have different dimensions, I want you to have the
choice of how you want it.
How many images are processed?
Usually I end up processing most of them. Basically all those that need it. I determine per event, per lighting situation,
per couple, per circumstances. In the end all photos should be print-ready unless otherwise requested.
Do you fix blemishes?
Yes, I fix blemishes for the bride and groom in most the photos if needed, especially portrait formals and it is included
with your package. I will fix other family or friends at an additional cost. It does not cover moles, freckles, scars or any
natural blemishes unless otherwise asked before the photo processing. If you have a specific blemish question, please ask.
Do you offer "coffee table" albums or "custom designed" storybook albums?
Yes! We also do traditional albums. See my prices and wedding package options for all details and choices.
Do you choose the photos for the 12x12 album in the Tulip and Jasmine package?
Yes. I choose the photos initially of the main events but you can change them out easily with your own choices once you
get it. They are standard sizes or easily cut into the sizes to fit the album mats. Couple reasons why: I take so many it's
tough to choose and the extra time would cost more due to more meetings, etc. This way it's more cost effective for you
and you may take your time to decide.
Where to you recommend getting prints?
Walmart.com in the luster finish or many online services such as shutterfly.com, snapfish.com, etc. If you prefer a local
lab, I recommend The PhotoStation in Ballston Spa, NY.
Do you offer proof albums?
Yes, as an added package option. Includes 200 random photos from each event at your wedding (4x6 prints) available to
any package for an additional $200. White or Black. This is different from the package album or parent album.
See a photo of the proof albums.
How long does it take to get my photos after my event?
Approx. 10-14 weeks as high resolution images on data storage DVD, with photo release. CD's are available only if
requested. In the holiday months, such as Thanksgiving and Christmas, it may take an additional couple weeks. Usually
the weddings that are most affected by this are from October to December. If you have special requests, such as blemish
touch ups, it also may take longer.
My friend took digital photos and they gave them to me right away, does this mean the ones you took are ready too?
No, it's not the same. Few reasons: 1. They probably do not process the images professionally or enhance/touch-ups on all
the photos for printing. 2. They probably took less or at a smaller resolution. 3. They probably don't have 5-10 other
weddings in their to-do list. 4. They might have more time on their hands.
Are the photos, DVDs, CDs or Slideshows discs Copyright protected?
No. You are free to make copies on your own for yourself or family and friends. We allow this because no matter what,
Out of the Ordinary is the original artist and they are legally still copyright protected to us and our business name. It
would be wrong for another photographer or person to take the credit for my work and in that case Out of the Ordinary
still own and hold the original artist rights. But as far as the photo data disc copies you get - it's your day, not mine, so
we believe you should have full access to them just as we would want. We offer additional copies at an extra charge per
storage disc. We recommend you make copies or professional prints and put them in a safety deposit box.
What is a photo release? And do I get a photo release with my photos?
A photo release is a sheet of paper with a statement, with my signature as the photographer, that you own the photos
until eternity. You may have to show this when you are getting prints of the photos I took. Most online places that you
order from won't request one but if you take the photos to a local store or photo lab for prints, they may ask to see it as
your photos will be considered professional. Not all photographers give a release or allow you to copy the photos, so if
you don't have a release it is considered illegal to copy them. Think of it in the same way as artwork or a painting with
copyrights. Only we allow you to do as you wish, you own them.
Yes. You will get a release stating that you own the high quality resolution photos to make prints, enlargements, projects,
albums, manipulate, share, all the things you would do as if you took the photos yourself (except claim them other than
Out of the Ordinary or Holly Greene as original artist). I still have the right to use them for examples of my work, display
or advertisement purposes online or print.
What if I don't want to be online or used as advertisement on your website or in print?
No problem, just let me know and state it on the contract.
Can I email the photos once I get them?
You could (maybe one or two at a time) but we don't recommend it because they are high quality large files, which will
bog down your email system. Feel free to download them onto an online account such as shutterfly.com and share with
friends and family that way. Then your email is free and clear and they can browse through them and order what they’d
like on their own time. The web-size versions on my website are for viewing purposes only, not for print because the
quality is lowered in order for them to be small enough for web or email loading time. Feel free to email the ones from my
website as well but remember they are not for print. If you want me to make web-size versions, just note it on your
contract or let me know before your wedding and we can do that for you free of charge. Then you will have both the
large and a separate folder with the web-size versions.
What are your hours?
I am available basically 7 days a week. I check email every day and we try to answer all phone calls from 9am-9pm, except
during photo sessions or meetings. I usually work around my husband's schedule and he does shift work. So if he has a day
off mid-week, sometimes I will take one of those days off. But I at least try to check email.
Got a question? Or one you think I should post?
Email me: holly@outoftheordinary.biz
Please feel free to give us a call and Holly or Jim Greene will be happy to help!
518-338-3333
*Some exceptions may apply, please contact me for further details. Everything is analyzed on a case-by-case basis. If
there are travel cost, a larger deposit/retainer fee may be needed up front due to booking a hotel ahead of time, etc.
Definition: JPG or JPEG (pronounced JAY-peg:) is a commonly used method of compression for photographic digital
images. JPEG is often considered to be a file format. JPEG is the most common image format used by digital cameras and
other photographic image capture devices; it is the most common format for storing and transmitting photographic
images on the World Wide Web.
Definition: Sepia or Sepia tone (pronounced SEEP-ia) is when an image color mode is saturated to a brown or rust color
hue. It's like black and white only it has a brown tint instead of grayscale. It tends to have an old fashioned rustic look.
If they are considered DVD storage discs, why doesn't it play in my DVD player?
Most computers in the past 4-5 years are able to read DVDs, so please check to see if your computer reads DVDs first.
DVDs and CDs work alike when they are used as storage discs where your files are listed as names when you bring them up
on your computer. We recommend DVDs rather than CDs because DVDs last longer and hold more. I am willing to do CDs,
upon request only, but the difference may be 2-3 DVDs compared to 15-20 CDs approx. This is because the images are
such high quality and we have no limit on the images we take and give.
DVD slideshows are different than DVD storage discs. Slideshows have low quality photos that are meant to look great on
TV but not as prints. Slideshows are offered in the Rose and Jasmine packages and work just like a movie which is set to
music but you cannot pull the images off of them. This is why we give separate storage discs when you sign up for one of
these packages.
Only some DVD players can play the storage discs on your TV, either way we don't recommend it because in most cases
they take a very long time to load. These high quality images are not meant for TV viewing. You may notice that images in
small amounts or lower resolution will probably play easier but most likely they are not comparable in size to what we give
you on your data discs.
You may print from the DVDs or CDs from home or at any location. Most stores and labs accept them (along with the
photo release.) You may order online, for example: walmart.com or shutterfly.com
Some stores even allow you to make images black and white and other options too!
Can I upgrade or change to a different package?
Yes. If you signed up with the Daisy package and then decide after you want a slideshow or album, just let me know and
we'll adjust the price and I'll need to get your album cover choice and/or details about the slideshow music. Past
customers and/or family members are welcome to order an album as well at any time.
Why do you leave some photos not cropped that look like they should be? Or what if I want me image cropped in closer?
This is actually quite simple and there are few reasons. The way I take the image or process the image after is so that can
have flexibility. 1. A 4x6 dimension is skinnier than an 8x10 dimension, same for 5x7 vs. an 11x17. When you get photos
developed at any lab, they either have to crop to fit the size you want or fit it closer. You never want a distorted image,
or at least from a design standpoint. Granted the closer you crop in on any photo, digital, scanned or film, the quality
goes down. 2. You can always crop later but you can never bring back what you cropped out. 3. Many online labs allow you
to crop as you wish before you order. So given that all print sizes have different dimensions, I want you to have the
choice of how you want it.
How many images are processed?
Usually I end up processing most of them. Basically all those that need it. I determine per event, per lighting situation,
per couple, per circumstances. In the end all photos should be print-ready unless otherwise requested.
Do you fix blemishes?
Yes, I fix blemishes for the bride and groom in most the photos if needed, especially portrait formals and it is included
with your package. I will fix other family or friends at an additional cost. It does not cover moles, freckles, scars or any
natural blemishes unless otherwise asked before the photo processing. If you have a specific blemish question, please ask.
Do you offer "coffee table" albums or "custom designed" storybook albums?
Yes! We also do traditional albums. See my prices and wedding package options for all details and choices.
Do you choose the photos for the 12x12 album in the Tulip and Jasmine package?
Yes. I choose the photos initially of the main events but you can change them out easily with your own choices once you
get it. They are standard sizes or easily cut into the sizes to fit the album mats. Couple reasons why: I take so many it's
tough to choose and the extra time would cost more due to more meetings, etc. This way it's more cost effective for you
and you may take your time to decide.
Where to you recommend getting prints?
Walmart.com in the luster finish or many online services such as shutterfly.com, snapfish.com, etc. If you prefer a local
lab, I recommend The PhotoStation in Ballston Spa, NY.
Do you offer proof albums?
Yes, as an added package option. Includes 200 random photos from each event at your wedding (4x6 prints) available to
any package for an additional $200. White or Black. This is different from the package album or parent album.
See a photo of the proof albums.
How long does it take to get my photos after my event?
Approx. 10-14 weeks as high resolution images on data storage DVD, with photo release. CD's are available only if
requested. In the holiday months, such as Thanksgiving and Christmas, it may take an additional couple weeks. Usually
the weddings that are most affected by this are from October to December. If you have special requests, such as blemish
touch ups, it also may take longer.
My friend took digital photos and they gave them to me right away, does this mean the ones you took are ready too?
No, it's not the same. Few reasons: 1. They probably do not process the images professionally or enhance/touch-ups on all
the photos for printing. 2. They probably took less or at a smaller resolution. 3. They probably don't have 5-10 other
weddings in their to-do list. 4. They might have more time on their hands.
Are the photos, DVDs, CDs or Slideshows discs Copyright protected?
No. You are free to make copies on your own for yourself or family and friends. We allow this because no matter what,
Out of the Ordinary is the original artist and they are legally still copyright protected to us and our business name. It
would be wrong for another photographer or person to take the credit for my work and in that case Out of the Ordinary
still own and hold the original artist rights. But as far as the photo data disc copies you get - it's your day, not mine, so
we believe you should have full access to them just as we would want. We offer additional copies at an extra charge per
storage disc. We recommend you make copies or professional prints and put them in a safety deposit box.
What is a photo release? And do I get a photo release with my photos?
A photo release is a sheet of paper with a statement, with my signature as the photographer, that you own the photos
until eternity. You may have to show this when you are getting prints of the photos I took. Most online places that you
order from won't request one but if you take the photos to a local store or photo lab for prints, they may ask to see it as
your photos will be considered professional. Not all photographers give a release or allow you to copy the photos, so if
you don't have a release it is considered illegal to copy them. Think of it in the same way as artwork or a painting with
copyrights. Only we allow you to do as you wish, you own them.
Yes. You will get a release stating that you own the high quality resolution photos to make prints, enlargements, projects,
albums, manipulate, share, all the things you would do as if you took the photos yourself (except claim them other than
Out of the Ordinary or Holly Greene as original artist). I still have the right to use them for examples of my work, display
or advertisement purposes online or print.
What if I don't want to be online or used as advertisement on your website or in print?
No problem, just let me know and state it on the contract.
Can I email the photos once I get them?
You could (maybe one or two at a time) but we don't recommend it because they are high quality large files, which will
bog down your email system. Feel free to download them onto an online account such as shutterfly.com and share with
friends and family that way. Then your email is free and clear and they can browse through them and order what they’d
like on their own time. The web-size versions on my website are for viewing purposes only, not for print because the
quality is lowered in order for them to be small enough for web or email loading time. Feel free to email the ones from my
website as well but remember they are not for print. If you want me to make web-size versions, just note it on your
contract or let me know before your wedding and we can do that for you free of charge. Then you will have both the
large and a separate folder with the web-size versions.
What are your hours?
I am available basically 7 days a week. I check email every day and we try to answer all phone calls from 9am-9pm, except
during photo sessions or meetings. I usually work around my husband's schedule and he does shift work. So if he has a day
off mid-week, sometimes I will take one of those days off. But I at least try to check email.
Got a question? Or one you think I should post?
Email me: holly@outoftheordinary.biz
Please feel free to give us a call and Holly or Jim Greene will be happy to help!
518-338-3333
*Some exceptions may apply, please contact me for further details. Everything is analyzed on a case-by-case basis. If
there are travel cost, a larger deposit/retainer fee may be needed up front due to booking a hotel ahead of time, etc.
Definition: JPG or JPEG (pronounced JAY-peg:) is a commonly used method of compression for photographic digital
images. JPEG is often considered to be a file format. JPEG is the most common image format used by digital cameras and
other photographic image capture devices; it is the most common format for storing and transmitting photographic
images on the World Wide Web.
Definition: Sepia or Sepia tone (pronounced SEEP-ia) is when an image color mode is saturated to a brown or rust color
hue. It's like black and white only it has a brown tint instead of grayscale. It tends to have an old fashioned rustic look.
Got a question? Or one you think I should post? Email me: holly@outoftheordinary.biz
